💬 FAQs

Q: How does the JAFEX MiniPrint™ work?
A: Simply connect your smartphone via Bluetooth, open the JAFEX Print app, and start printing instantly. It’s compact, wireless, and completely ink-free.

Q: Do I need ink or toner?
A: No ink. No mess. The JAFEX MiniPrint™ uses advanced thermal printing technology — so you’ll never have to buy or refill ink again.

Q: What paper does it use?
A: The printer uses high-quality thermal paper rolls (57mm width). You can order refills directly from our store under Paper Refills for fast nationwide delivery.

Q: How long does delivery take?
A: We deliver within 2–4 working days in Lagos and Abuja, and 3–7 working days to other states in Nigeria. All orders are dispatched within 24 hours after payment confirmation.

Q: How can I make payment?
A: You can pay securely online using Paystack, Flutterwave, Visa, Mastercard, or Verve. Your payment is 100% safe and encrypted.

Q: What if I receive a damaged item?
A: No worries. If your printer arrives damaged or faulty, we’ll replace it free of charge. Just contact our support team within 7 days of receiving your order.

Q: How do I get more paper when mine finishes?
A: You can always reorder refills from our website. We’ll deliver fresh rolls straight to your doorstep — fast and affordable.